BEW Interactive, Inc. Services

BEW provides Business Process Outsourcing in the areas of Administration, Finance/Accounting, Payment Services, Customer Care (Inbound and Outbound Call Centers,) and Customized Programs.

Travel & Expense Reports
BEW developed this niche expertise by implementing a program at DaimlerChrysler in the late 1990’s. The success of this venture led to alliances with developers of web-based expense control solutions. These partnerships continue today. Implementation includes a mixture of 2-hour on-site training courses and/or webinars, with webinar sessions recorded for refresher training.

Digital Mailroom
This process has proved invaluable for companies that operate on a global scale. We scan and convert all mail to digital format then route it electronically to its destination. Invoices can be submitted as images or converted to data for e-invoicing systems. Our secure processing centers are located in the United States, the United Kingdom, and the Philippines.

Integration & Customization Services
Our work with implementing expense management programs required us to develop expertise in integrating new systems with existing General Ledger, Human Resources, and Payment systems. As systems evolved, customization became an important value-added service demanded by our clients. Today, the scope of most of our projects includes Integration Services and development of Custom Applications.

Call Centers
Our unique pricing model for Call Center services allows clients to pay only for time on the phone. There is no flat fee, and we support several languages, including Spanish, German, French, Dutch, Korean, Chinese, Japanese, Italian, and Portuguese. All Call Center personnel are based in the United States. Services include Help Desk and Training Service support for external customers and internal staff.

Payment Processing
BEW has the experience, controls, and secure environment needed to support payment processing. Certified SAS 70 Report Type II, we maintain the high audit standards and safeguards necessary for this service. Our client list includes Western Union, the world’s largest global provider of cash handling services.

Training & Training Development
BEW can provide not only experienced trainers for your classroom and online training programs, we can also design the programs for you, including developing the syllabus, preparing training materials, and planning a schedule of education opportunities. Our services can assist and complement existing training departments.

Consulting & Project Management
Our experience in implementing and administering programs in our niche areas has enabled us to become experts in the consulting and project management. Clients like our rigorous and disciplined approach and use us to manage the implementation of other projects. Our process begins with a transfer of knowledge, in which we find out how current systems interact. We formulate a plan for making the needed changes and document the entire process. We make the transition as seamless as possible.

Special Projects
Many of our clients utilize BEW for staff augmentation, rather than recruiting internally for special projects. Every job we take on is special and involves customization, so we understand how to manage projects from beginning to end.

Alliances
Our ability to form alliances with major providers of Travel and Expense Software has served as a model for synergistic alliances with other system development organizations. We bring experience, expertise, and skilled personnel to the implementation of any project.

	BEW provides Business Process Outsourcing in the areas of Administration, Finance/Accounting, Payment Services, Customer Care (Inbound and Outbound Call Centers,) and Customized Programs. Travel & Expense Reports BEW developed this niche expertise by implementing a program at DaimlerChrysler in the late 1990’s. The success of this venture led to alliances with developers of web-based expense control solutions. These partnerships continue today. Implementation includes a mixture of 2-hour on-site training courses and/or webinars, with webinar sessions recorded for refresher training. Digital Mailroom This process has proved invaluable for companies that operate on a global scale. We scan and convert all mail to digital format then route it electronically to its destination. Invoices can be submitted as images or converted to data for e-invoicing systems. Our secure processing centers are located in the United States, the United Kingdom, and the Philippines. Integration & Customization Services Our work with implementing expense management programs required us to develop expertise in integrating new systems with existing General Ledger, Human Resources, and Payment systems. As systems evolved, customization became an important value-added service demanded by our clients. Today, the scope of most of our projects includes Integration Services and development of Custom Applications. Call Centers Our unique pricing model for Call Center services allows clients to pay only for time on the phone. There is no flat fee, and we support several languages, including Spanish, German, French, Dutch, Korean, Chinese, Japanese, Italian, and Portuguese. All Call Center personnel are based in the United States. Services include Help Desk and Training Service support for external customers and internal staff. Payment Processing BEW has the experience, controls, and secure environment needed to support payment processing. Certified SAS 70 Report Type II, we maintain the high audit standards and safeguards necessary for this service. Our client list includes Western Union, the world’s largest global provider of cash handling services. Training & Training Development BEW can provide not only experienced trainers for your classroom and online training programs, we can also design the programs for you, including developing the syllabus, preparing training materials, and planning a schedule of education opportunities. Our services can assist and complement existing training departments. Consulting & Project Management Our experience in implementing and administering programs in our niche areas has enabled us to become experts in the consulting and project management. Clients like our rigorous and disciplined approach and use us to manage the implementation of other projects. Our process begins with a transfer of knowledge, in which we find out how current systems interact. We formulate a plan for making the needed changes and document the entire process. We make the transition as seamless as possible. Special Projects Many of our clients utilize BEW for staff augmentation, rather than recruiting internally for special projects. Every job we take on is special and involves customization, so we understand how to manage projects from beginning to end. Alliances Our ability to form alliances with major providers of Travel and Expense Software has served as a model for synergistic alliances with other system development organizations. We bring experience, expertise, and skilled personnel to the implementation of any project.
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